Shipping/Delivery Policy
Shipping and Delivery Policy
Introduction
This Shipping and Delivery Policy explains how SnapEShop handles the delivery of digital products. We provide antivirus and computer security software through secure digital channels to users across the United States. Our goal is to ensure a fast, reliable, and transparent delivery experience for every customer.
Digital Product Delivery
SnapEShop operates exclusively through digital delivery. All software products are delivered as product keys via email. No physical items are shipped.
Delivery Method
- Product keys are sent directly to the email address provided during checkout
- Delivery is completed electronically through secure email systems
- Customers must ensure their email address is accurate and accessible
Delivery Timeline
- Most product keys are delivered within minutes of successful payment
- In rare cases, delivery may take up to 24 hours due to order verification or system delays
- If you do not receive your product key within 24 hours, please contact our support team
Order Confirmation
After completing a purchase, customers will receive:
- A confirmation email with order details
- A separate email containing the digital product key
Please check your spam or junk folder if you do not see these emails in your inbox.
Delivery Accuracy
SnapEShop is not responsible for delays or failed deliveries caused by:
- Incorrect or incomplete email addresses
- Email filters blocking delivery
- Technical issues outside our control
Customers are encouraged to double-check their contact information before placing an order.
Delivery Support
If you experience any issues with receiving your product key, our support team is available to assist. Please provide:
- Your order number
- The email address used during checkout
- A brief description of the issue
We aim to resolve delivery concerns promptly and ensure you receive your product without unnecessary delay.
Non-Delivery Scenarios
SnapEShop does not deliver physical goods. All products are digital and delivered electronically. We do not offer shipping services or tracking numbers.
Common Non-Delivery Causes
- Typographical errors in email address
- Spam filters blocking product key emails
- Delays due to payment verification
Use of Third-Party Trademarks
All brand names, logos, product titles, and design elements shown on our website belong to their respective owners. These are used strictly for identification and informational purposes. SnapEShop does not claim ownership or rights over any third-party trademarks.
Compliance and Fair Practices
SnapEShop follows all applicable laws and consumer protection guidelines in the United States. We are committed to:
- Transparent delivery practices
- Honest product representation
- Ethical ecommerce operations
We strictly follow the standards set by the Federal Trade Commission (FTC) to ensure fair and responsible business conduct.
Contact Information
If you have questions about this Shipping and Delivery Policy or need help with your order, please contact us:
- Email: support@snapeshop.xyz
- Helpline: +1 (855) 746-0135
- Address: 2580 Summer Lake Rd, Apt. 6307, Lithia Springs, GA, 30122, USA